Service and Support
Our
Service
Elegant kailixin, gives key priority in providing a premium level of swift support to our clients. We provide services support to all products dealt by our concern. We undertake prompt & satisfactory service and repair in any part of India, for the products listed on our webpage.
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Assurance for premium service
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“Our Client satisfaction is the priority”
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We provide our customers with comprehensive and convenient services for all their repair need. We do everything that is in our power to do the job right. Our team members are experienced, dedicated and focused and they do everything to make our clients happy and satisfied. We put all hands on the deck to provide our clients with what they need and look for.
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WHEN TO REACH US?
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If you see unnecessary horizontal or vertical lines appearing on your screen or half display then your LED wall needs a repair. Our company also offers bonding services for LED walls. Also, our services are top-class and we ensure that your LED wall works like before after repair. If you have any query regarding service, repairs or any other support, please contact us by email mydeen.hassan@elegantkailixin.com
TECHNICAL SUPPORT
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Our experienced team provide technical support throughout all stages of the process, from technology selection
and customization through to supply, installation and commissioning of your LED display project. We work closely with our integration partners to continue providing support after the completion of the project to sustain maximum quality, performance and lifespan of the installed systems to ensure a great return on your investment.
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HOW WE GIVING TECHNICAL SUPPORT?
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If you register an incident with the operation of your screen you can contact the technical service of elegant kailixin. Follow these 3 steps:
1.contact technical service
2.Analysis the problem
3.instant solution
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TRAINING & MAINTENANCE
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With these training you will be able to go deeper than the user manuals and acquire more advanced knowledge through the use of videos, pdf documents and questionnaires. Clients can also send their technicians to learn from our team. For trainig mail us on_______.
We teach these in our training,
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1. Self Maintenance
Performing the basic maintenance tasks of your screen will lengthen its useful life and will save maintenance costs in the long and medium term. Consult the maintenance course of led screens to learn more about its led screen.
2. SmartDisplay Control
Learning more about the Smart Display control system will allow you to carry out more elaborate and complex advertising campaigns, such as incorporating elements from the Internet and other advanced functions.
3. Software training.
Let’s Work Together
HONGKONG
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Kelly Lyon
RM 1902 EASEY COMM BLDG
253-261, Hennessy Road, Wanchai,
HongKong
E-Mail: kelly.lyon@elegantkailixin.com
Tel: +852 66710359